Reinvent your role. Get rid of the complex IT operations.
Not all customers have a desire to manage complex IT operations internally at all, so there is always the option of outsourcing the complete IT operation and maintenance.
Out ITaaS include a range of cooperation models, from standard issue resolution, incident response plans (such as a slow operation), security incident response plans (damage mitigation, hardening to newly identified threats), off-site services, SLAs, etc.
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