Advanced Service Intelligence
Cloud applications and hybrid work are dominating the enterprise. The Internet has become an important element in your IT environment. And you own or control less and less of the infrastructure that your business applications and users rely on.
Yet, you remain responsible for the end-user experience. To detect and mitigate issues under these circumstances, end-to-end visibility is key.
Our Advanced Service Intelligence, powered by Cisco ThousandEyes, gives you exceptional insight into how performance of your Internet, (SD)WAN, or even internal network impacts user experience. With this insight you can reduce mitigation time and improve your digital experience, enhancing end-user satisfaction and productivity. Our Advanced Service Intelligence can provide visibility from within your organisation, from internet or even from remote workstation.
Advanced Service Intelligence benefits
Internet and cloud visibility help your business to:
- improve end-user satisfaction and productivity,
- reduce Mean Time to Identify (MTTI) and Mean Time to Resolve (MTTR),
- better visibility into application availability,
- simplify management tools and increase IT-team productivity, and
- optimise the path between two points in the network based on measured metrics.
Key features:
Smart monitoring agents installed across the Internet, within your sites or on personal endpoint devices offer an unmatched set of vantage points for collecting application behavior.
Gain deep insights into the Internet’s impact on your application delivery with the industry’s largest collective data set from simple data tests to extensive script-based application tests.
Our cloud-based app provides a unified and visually correlated view of digital experience and every dependency.
Not all scenarios require the same level of attention. Extensive rule options enable you to provide optimal notifications and alerts setup.
Open APIs enable comprehensive configuration automation and integration with all your ITOM and ITSM platforms.
Improve digital experience
NIL can assist with setting up, configuring, and running our Advanced Service Intelligence solution to detect and resolve issues, ultimately enhancing the user experience.
Furthermore, we provide ongoing support with monthly reports and collaborate to improve your network’s performance. Our reports serve as a roadmap to enhance how users perceive and engage with your network, enriching their digital experience. We analyse your infrastructure, applications, and processes to identify improvement opportunities, thus enabling data-driven decisions for continuous network optimisation.
Even more visibility: NIL Monitor & Cisco ThousandEyes
NIL Monitor provides in-depth monitoring of your IT environment as a whole, immediate identification of any deviations from normal values and – if any irregularities are established – proactive action. Integrate NIL Monitor with Cisco ThousandEyes and gain even more comprehensive visibility into your Internet, the cloud, and the networks your business runs on.
Watch the video to learn how you can use Cisco ThousandEyes to troubleshoot problems with SaaS services and Microsoft 365 applications.
Advanced Service Intelligence
Gain visibility and instantly identify issues across the internet, WAN, and your internal network with
Advanced Service Intelligence.
Why choose NIL, part of Conscia
- We are constantly upgrading our expertise and embracing new technologies so we can provide you with the high-performance and secure private cloud environment
- High expertise in all aspects of cloud: storage, networking, computing and security
- We use market-leading technologies from Cisco, VMware, Palo Alto, Microsoft and others to build your secure cloud based on your specific business requirements
- 10+ years of experience in building private clouds for enterprises, financial organisations, governmental institutions and telecom operators
- Rely on our guidance to make well-informed choices for solutions that perfectly fit your needs.
- We are always ready to assist you. Enjoy ongoing support and the possibility of extending into additional NIL services.
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